Privacy Policy

At Go Solar International, transparency regarding how we collect, use, and disclose your personal information is important to us.

This privacy policy (the “Policy”) is intended to inform you about our practices regarding the handling of personal information. We want to let you know the purposes for which and the manner in which we collect your personal information, as well as how it is stored and used.

If you have questions regarding this Policy or our practices concerning the handling of your personal information, or if you wish to obtain a copy of your personal data or have it destroyed, you may contact us using the following details:

Personal Information Officer

Michel Gagné

michel@gosolar.quebec

514-891-7860

30 Chem. du Petit Chicot, Saint-Eustache, QC J7R 4K3

Our website address is: gosolar.quebec

Comments

When you leave a comment on our website, the data entered in the comment form, as well as your IP address and browser user agent, are collected to help us detect spam.

Transmission of personal or confidential data and Media

If you upload images to the website, we recommend avoiding the upload of images containing EXIF ​​data with embedded GPS coordinates. Visitors to the website can download and extract location data from these images.

Cookies

If you book a video appointment on our site, you may be offered the option to save your name, email address, and address in cookies. This is solely for your convenience, so that you do not have to re-enter this information when booking a future appointment. These cookies expire after one year.

If you provide personal information to book an appointment, the data will be entered into the system described below to allow us to follow up with you in the days following your request. If no appointment is booked with one of our agents, the data is retained in the same system indefinitely, in case you contact us again for another appointment in the future.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with?

We do not share any data with partners, suppliers, or other parties, unless we are opening an account for you with your consent. Where is your data stored?

We do not store any sensitive personal health or financial information (PHI)—such as social insurance numbers, health insurance numbers, or credit card numbers—and we ask our clients never to send us such data. When you submit information via our digital form, your contact details are stored directly on our email server.

Other client data is stored by GO SOLAR INTERNATIONAL using reliable sources.

How long is your data kept?

As we aim to maintain long-term relationships with our clients, data is kept indefinitely. This allows us to provide prompt support whenever our clients make a request. However, this data is stored within our secure systems.

For users who register on our site, we also store the personal information provided in their profiles. All users can view, edit, or delete their personal information at any time. Zoho platform administrators can also view and edit this information.

What are your rights regarding your data?

By contacting us at michel@gosolar.quebec, you can request a file containing all the personal data we hold about you, including any data you have provided to us. You may also request the deletion of your personal data. This does not include data that we are obliged to keep for administrative, legal, or security purposes.